Deploying server sales software on SAP
Timeline
September 2020 – April 2022
My Role
Project Manager
Overview
As a project manager at IBM,
I deployed on-premise server sales software on SAP, enhancing sales workflows, generating $6M+ in revenue.
I led sales projects from initial customer order to final delivery, fostering stronger partnerships with customers, sales, and development team.
I bring the following skills to UX design:
Project management & Problem-Solving
I led projects from customer order to delivery, transitioning workflows from IBM's legacy system to SAP.
-> This required understanding process inefficiencies and designing solutions, addressing user pain points.
Collaboration & Communication
When issues arose, I proactively resolved them by working closely with developers and other stakeholders.
-> This experience honed my ability to facilitate collaboration between diverse teams across different time zones.
Impact-Driven Approach
I was nominated for IBM STAR Award, securing $160K contract and meeting sales targets.
-> This showcases my ability to deliver measurable results, crucial in UX design for user satisfaction and business goals.